Last month we hosted the inaugural Corvus InnoSummit in Boston. This convocation saw the entire Corvus Flock united from around the country, along with a group of Corvus’s closest broker partners. The group of seventy came together to learn, ideate, and better understand one another, and hopefully to have a bit of fun. In the end, all of these goals were met in spades. Here’s how it happened.
The concept for the InnoSummit was born from a simple concept that is at the heart of software product development: you must understand your users and their problems in order to build products they want. We invited dozens of brokers who work closely with Corvus so that all of us Corvids — not just those whose jobs involve talking to brokers on a daily basis — could meet and talk to the folks who use the insurance and technology products that we create.
We felt it was important to ensure information was flowing in both directions. Members of the Product Management, Design, Data Science and Engineering teams presented to help everyone better understand the process of creating technology solutions. This way, brokers who don’t typically encounter these functions can get a sense of what goes on behind the scenes when they provide feedback or request a feature.
These alternating presentations gave way to stimulating discussions, facilitated by our friends at thoughtbot. Based in Boston, thoughtbot is a design and product development consultancy that has helped companies like AIG, Merck and DigitalOcean build great digital products. Their team brought the exercises that they use when working on products for their clients: to create problem statements, sketch out (literally) new ideas, interview users, and create storyboards for an entire digital experience.
We sought (perhaps a bit selfishly) to gain knowledge and insight from the brokers. But we truly hoped and made efforts to ensure that brokers had a positive and enriching experience. That was validated in some of the comments we received. One broker who attendedsaid that he’s “never seen an event where the brokers’ needs were the primary goal,” and that “It sent me home with an incredibly positive attitude towards the relationship with Corvus. I already felt this was an important relationship, but seeing that our concerns were the primary focus of this event really lets me know that we will grow together in amazing ways.” Lauren Baldwin of Risk Placement Services said that “The event showed me that Corvus is willing to listen to feedback and continue to evolve the CrowBar in helpful ways for brokers.”
Members of every team at Corvus came away brimming with ideas — new features to build, new educational content to create, and new ways of thinking about what we do. We look forward to sharing the fruits of these ideas in the coming weeks and months!
After the success of the meeting, we also look forward to future iterations of the Corvus InnoSummit bringing together more brokers and more Corvids to learn from one another and drive our products forward.
It’s natural to seek clarity when a fast-evolving event is unfolding. All the better if the clarifying information comes from an authoritative source, like a government agency. Unfortunately, that’s an intuition that cybercriminals have made and used to their advantage in recent weeks.
Mike Karbassi is Vice President and Head of Cyber Underwriting at Corvus. He specializes in Network Security, Privacy Liability, Technology E&O, Media Liability, and Miscellaneous Professional Liability. Karbassi has over a decade of experience in insurance and is a graduate of the Boston University Questrom School of Business.
Gerritt is the Chief Commercial Officer at Corvus. He has over 20 years of sales and marketing experience, primarily focused on technology and data solutions for the financial services industry.
James co-founded Corvus and is the company’s Chief Technology Officer. A 30+ year technology veteran, Jaimie most recently served as CTO of Iora Health and previously co-founded Gazelle.
Mike Lloyd is the Co-Founder and Chief Product Officer of Corvus Insurance. Previously, Mike co-founded Poncho, a personal lines agency InsurTech startup, and was a venture investor at FJ Labs. Mike has an MBA from Harvard Business School and engineering degrees from Virginia Military Institute and MIT.
Phil is the founder and CEO of Corvus. A 30+ year insurance veteran, Phil co-founded broker William Gallagher Associates (acquired by Arthur J Gallagher in 2015) and was an active leader in both the Worldwide Broker Network and Council of Insurance Agents and Brokers. Phil is the Managing Partner of Edmus Ventures where he invests in InsurTech companies including Verifly, Wellthie, Agentero, and Cover Wallet, and serves on the board of Cover Wallet.